P&C Product Management Manager (Personal Lines State Management)

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated P&C Product Management Manager, you will support the achievement of property and casualty (P&C) insurance profit and growth targets in assigned state(s) You will assist in development of strategic vision and tactical plans which profitably expand USAAs product line market share. You will focus on state-specific competitive and financial KPIs to anticipate and react to potential trends. You will also identify opportunities to make regional impacts across P&C, which drive best practices and innovation across the organization. This role is a non-people leading manger/analyst role that will support the states of Wisconsin, Minnesota and Iowa.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Works with large data sets to develop analytical insights and analyzes state-specific P&L and marketing strategy and the impact of marketing investments.
• Answers financial and customer-related questions from key stakeholders using multiple data sources including SAS, SQL, Tableau, R, etc.
• Collaborates with internal stakeholders partners to develop insights to develop and execute on multi-year state strategy. Engages with external regulators to bring strategic actions to market.
• Analyzes data with internal stakeholders, such as pricing, UW, and claims, to identify growth opportunities, build a 360-degree view of the membership and present key learnings.
• Builds reports using data tools to monitor business performance and communicate results.
• Identifies emerging themes, internal and external trends to improve performance and minimize risk.
• Assists with the evaluation of product performance metrics and competitor actions to help facilitate decision making at regional/ countrywide level.
• Partners with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.
• Serves as a resource to team members by providing guidance and training on processes and procedures in support of product line initiatives. 

What you have:

• Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 6 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 4 years of product or program management experience.
• 3 years of P&C experience.
• Working experience in creating product briefings and presenting to executive leadership.
• Demonstrated experience in effectively conducting product analysis & gain an in depth understanding of market dynamics including competitor underwriting initiatives and rate level analysis.
• Competent knowledge of applicable product related regulations, and risk and compliance requirements.

What sets you apart:

• Data Analytics - Confirmed sophisticated data analytical experience and the ability to demonstrate the skills for pulling data as well as analyzing trends to make recommendations to leadership.
• Communication - Ability to articulate complex findings with clarity and impact through compelling written and verbal communication. You will regularly present to executive leadership and key business partners, influencing decision making and strong collaborative relationships.
• Technical Tools - Mastery of essential data tools including SQL, Tableau, and Snowflake. Experience with Python is a plus.
• P&C Product - Experience with P&C product management to include understanding of pricing, P&L, risk profiles, underwriting, state specific forms and legal/risk management.
• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $103,450 - $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.