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The Future of Your Banking Career Awaits at USAA

Searching for a job is easy but to truly discover your passion and pursue a purposeful career is something different. At USAA, we are passionate about serving those who have served us. We're committed to helping military members and their families live fuller lives by achieving financial security, and we strive to do so by providing a full range of highly competitive financial products and services. This is in part why positions in our Banking, Risk, Audit, and Compliance departments are so sought-after. 

USAA has rapidly grown to more than $155 billion in assets, and with this continuous growth comes more opportunities for experienced and talented financial professionals to join our mission-driven organization. Veronica C., a Lead Risk Analyst who came to USAA from another large banking institution, made this observation: “We have a lot of ‘lifers’ at USAA – people that retire from here… but we also value the perspectives of people coming in from other banks and people that have worked through or resolved similar difficulties at other institutions. We value them bringing that experience here and introducing new ideas.” We truly believe that USAA provides a work environment that supports our current employees in discovering growth opportunities and encourages them to thrive. We’ve also cultivated a workplace in which new employees can build upon their previous career experience to ensure they excel in their careers.

A career at USAA means a commitment to outstanding customer service, going above and beyond for our members and employees, and having strong values that we live out every single day. Since we provide insurance, banking, investments, retirement products and advice to more than 12.8 million current and former members of the U.S. military and their families, we have to be among the best. And our members agree. That’s why Forbes has consistently named us one of the World’s Best Banks. The list is based on survey results from 40,000 customers around the world on their current and former banking relationships which are segmented into five subdimensions. USAA scored highly on trust, financial advice and terms and conditions.

Our innovative and tech-forward work builds the financial landscape of the future, while inspiring those who work for us to believe that banking can be about so much more than numbers. As Veronica says, “Putting people first, I would say that’s very unique. A lot of companies, of course, prioritize profits, but our philosophy is that you take care of the members first, and all of those other things will come.” Recently, our members requested that we offer small business loans. We listened, and we teamed up with StreetShares, a fintech company whose mission is to bring trusted digital finance to America’s heroes. Through this collaboration, we were able to extend a limited-time pilot offering via StreetShares’ platform to our members.

“It feels like everyone is serving the same mission. We’re all carrying out the mission and what the company stands for, protecting the membership, and providing the best financial products and services for our members. That was a big change for me coming from another company – everyone cares about the mission and has it memorized. It truly is ingrained from the highest level of leadership all the way down to your direct manager. You have your own individual roles and duties but ultimately, everyone is serving the same purpose.”

Find your calling here at USAA. Browse current Bank, Risk, Audit & Compliance openings and apply today.