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USAA - Where Service is a Core Value, Not a Core Requirement

USAA proudly serves one of the most diverse groups of people in America -- the U.S. military. Therefore it should come as no surprise that we consciously develop our workforce to reflect the diversity of this brave community. That means hiring from a wide spectrum of backgrounds, not only those who served in the military. While we agree that military experience is a fantastic way to develop a career, it is by no means a requirement to work at USAA. This is a common misconception we actively work to dispell, and in fact, 75% of our employees come from non-military backgrounds.

“When I started looking for jobs, I found out I actually don’t have to have a military background to apply. Really, it’s just you need to have a great passion to be able to serve. You’re serving those who have served.” - Esther, Machine Learning

When you share our commitment, it doesn’t matter where your career began. Although we serve military members and their families, we aim to employ the most dedicated individuals from all backgrounds. Our credo “Many Faces. One Mission.” is exemplified throughout the organization, and for the second year in a row, has earned USAA a spot on Forbes’ Best Employers for Diversity top-50 list. It’s an honor worn proudly, one we believe describes who we are as an inclusive company-- a place where all employees count and contribute to nearly a century of success.

“It’s always good to have those mission moments where you know you made an impact. To that person you just helped, it’s everything in that moment and I appreciate taking part in that.” - Cat, Risk Management Team

At USAA, our company culture must be as strong as our military members and the families who support them. Though no easy feat, it’s a mission we accomplish by hiring the most qualified individuals based on merit, qualifications and competencies related to the job. We believe that diversity across our organization is essential to our success as a company and strengthens our ability to serve those who have served our country.

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