Executive Operational Planning Advisor

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Executive Operational Planning Advisor, you will be responsible for the development of briefings, communication, analyses and initiatives, and contributing to the development of appropriate action plans and responses from Executive Management Group (EMG) and/or the offices of the Executive Council (EC), Chief Executive Officer (CEO), or Board of Directors (BoD).  Assists in the development and implementation of strategic and operational plans to achieve success within key results areas that align with USAA mission and strategic objectives. May provide guidance to unit members both within and across business units, enterprise CoEs and the business unit staff member. Acts as a liaison between leadership and staff supporting EMG, EC, CEO, and BoD.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the San Antonio, TX office. Relocation assistance is not available for this position.

What you'll do:

• Assists with the coordination and timely submission of all EMG, EC, CEO, and BoD driven requirements.
• Provides advice and guidance of deliverable materials with executive management and subject-matter experts.
• Ensures communications meet established standards of appearance and content and that all logistical requirements are satisfied.
• Supports operational planning processes to assure that management is knowledgeable of process, goals, objectives and strategies.
• Provides support for monitoring and documenting progress toward achievement of business goals, objectives, strategies and action plan results.
• Serves as an advisor to team members and functional area points of contacts providing input in support of EMG, EC, CEO, or BoD requirements.
• Supports project teams in development and implementation of employee business unit events and business conferences.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of project/program management experience supporting senior level executives, corporate event planning and/or managing executive level communications.
• Ability to build strong relationships and to work with all levels within the organization.
• Knowledge of and experience developing executive level briefings in support of EC, CEO and BoD deliverables. 
• Effective communication skills with experience in developing engaging and effective presentations for all levels of management.
• Demonstrated ability to manage confidential information.
• Demonstrated capability to navigate in a fast-paced environment and prioritize tasks with competing deadlines.
• Proficient knowledge of Microsoft Office Suite to include Word, Excel, and PowerPoint.

What sets you apart:

• Demonstrated learning agility and curiosity, with a strong desire to grow skills in executive operations, planning, and enterprise-level work
• Ability to execute assigned work with accuracy, organization, and follow-through under leadership direction
• Strong attention to detail and quality, particularly when supporting executive-level briefings, communications, and deliverables
• Comfort working in fast-paced environments with shifting priorities, competing deadlines, and time-sensitive requests
• Ability to build effective working relationships and collaborate across functional partners with professionalism and discretion
• Working knowledge of internal AI tools, with exposure to SharePoint
• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $77,120 - $147,390.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.