AVP, P&C Pricing Strategy & Actuarial Operations GTM

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

USAA is seeking an AVP, P&C Pricing Strategy & Actuarial Operations GTM that will be leading a large team responsible for overseeing the development and execution of pricing indications, financial forecasting, and enablement strategies that ensure the four regional pricing teams remain prepared and equipped to execute pricing decisions at pace while maintaining actuarial rigor and regulatory compliance.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in San Antonio, TX; Plano, TX; Phoenix, AZ; Tampa, FL; Charlotte, NC; Colorado Springs, CO.

Overview:

The AVP, P&C Pricing Strategy & Actuarial Operations GTM leads the Go To Market Readiness Team.  This role oversees the development and execution of pricing indications, financial forecasting, and enablement strategies that ensure the four regional pricing teams remain prepared and equipped to execute pricing decisions at pace while maintaining actuarial rigor and regulatory compliance. The AVP directs a cross-functional team spanning financial indications and forecasting, rate implementation, and actuarial organizational enablement. The role serves as the principal advisor on financial performance and loss trends to executive leadership across Auto, Home, and Specialty lines, translating complex actuarial analysis into strategic recommendations that inform business leaders capital allocation, growth positioning, and profitability targets.  The AVP partners closely with two peer Executive Directors leading regional pricing teams and with Underwriting and Pricing Analytics leadership to ensure operational readiness and rapid execution of pricing strategies. This leader ensures consistency, process standardization, and best-practice dissemination across the GTM pricing regional teams while enabling the speed and flexibility required to compete effectively in the marketplace.

Responsibilities:

• Responsible for establishing, maintaining, and improving processes and procedures to manage insurance pricing rate order calculations efficiently and effectively. 

• Participates in overall USAA strategic planning to ensure the goals within the Financial Strength and Product Development Key Result Areas are met.

• Oversees the projection of pricing financial results for USAA P&C Division in support of financial goals.

• Oversees and coordinates state pricing decisions across the pricing teams.

• Directs both national and state property pricing indications, including trending, loss development, expense considerations, structures, etc.

• Provides oversight in the monitoring and development of key rating structures and USAA P&C pricing processes to ensure competitive and equitable rates, while improving profitability.

• Participates on special assignments which require advanced technical expertise, to include analysis of the relationship between special forms to be filed with states and USAA experience, special competitive situations, etc.

• Represents USAA on various industry committees related to Auto or Property Pricing.

• Participates in various USAA company committees to assure coordination of pricing policies and other enterprise objectives.

• Builds and oversees a team of actuarial professionals through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. 

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Minimum Education:

• Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

Minimum Experience:

• 10 years of progressive actuarial experience in the property and casualty insurance industry developing strategies, managing major initiatives, and delivering results within a complex matrix environment required.

• 6 years of people leadership experience in building, managing and/or developing high-performing teams required.

• Credentialed Casualty Actuary; FCAS required.

• Experience in predictive modeling, bridging pricing to analytics.

• Strong communication skills with the ability to present business solutions in a clear and concise manner to technical and non-technical audiences.

• Proven experience leading multiple projects and meet tight deadlines with thoughtful planning and effective execution.

• Proven experience partnering with state product managers on pricing strategies.

What sets you apart:

• Track record of providing executive-level guidance on pricing strategy, profitability trajectory, and capital allocation

• Experience designing and implementing standardized processes across multiple geographies while maintaining flexibility for local needs

• Proven success partnering with operational teams (underwriting, claims, product) to align analytical support with business execution

• Proven track record developing team members into senior roles or advancement opportunities

• Experience developing forward-looking financial forecasts and profit projections that inform strategic business decisions

• Deep knowledge of military customer segment, benefits, and service requirements

• Understanding of military-affiliated networks (USAA, base communities, spouse organizations) and their influence on customer decisions

• Hybrid office location

Compensation range: The salary range for this position is: $224,250 - $403,650

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.