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FSB Consumer Underwriter (Intermediate)

Job ID
R0114543
Date posted
02/17/2026

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a dedicated FSB Consumer Underwriter II to join the Phoenix Consumer Underwriting team.

As a dedicated Consumer Underwriter, you will review and underwrite consumer loan and credit card applications. Apply understanding of established written risks and compliance policies, guidelines, and procedures and regulatory requirements when evaluating loan attributes.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the following location: Phoenix, AZ.

Relocation assistance is not available for this position.

Schedule:

Requires availability to work on Saturdays or Sundays

  • Monday - Friday, 8:00 am - 8:00 pm CST

  • Saturday, 8:00 am - 6:00 pm CST

  • Sunday, 8:00 am - 4:00 pm CST

What you'll do:

  • Apply established procedures and guidelines to validate credit, income, and other relevant information to underwrite lower risk credit card and consumer loans within a lower defined limit of authority and to ensure compliance with all regulatory requirements.

  • Review member provided documents for accuracy and alignment with company and industry standards.

  • Document loan decisions and required provisions to complete the loan and communicates the decision.

  • Maintain developing knowledge of all aspects of Consumer Lending and Credit Card portfolio and underwriting guidelines.

  • Ensure loan agreements are complete, accurate, and in compliance with policy.

  • Complete loan decisions which most effectively mitigate credit risks for USAA.

  • Ensure risks associated with business activities are effectively identified, measured, and controlled in accordance with risk and compliance policies and procedures. ​

What you have:

  • Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

  • Minimum 2 years' consumer lending and/or real estate lending experience with an understanding of underwriting.

  • Knowledge of consumer loan processes, data analysis tools, and industry competence.

  • Successful completion of a job-related assessment and certification to obtain lending authority is required upon completion of training.

  • Knowledge of federal laws, rules, regulations, and applicable guidance to include: TILA/REG Z, REG B, UDAAP/UDAP, FCRA, BSA/AML, SCRA/MLA, OCC Heightened Standards. ​

What sets you apart:

  • Experience in Consumer Lending and / or Underwriting.

  • Experience supporting MSR’s using Click to Chat.

Compensation range: The salary range for this position is: $57,970 - $97,820.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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