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Strategy Director

Job ID
R0117322
Date posted
04/30/2026

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Strategy Director you will be responsible for providing strategic leadership to help lead and influence a LOB/staff business area toward its next phase of profitable growth. The incumbent will lead internal consulting projects working collaboratively with leadership to make key strategic decisions in the areas of strategy development, growth strategy, organizational design and operating model and business transformation. The person will also play a leadership role in supporting the development and communication of the three-year strategic plan. The person will develop key relationships with leaders and executives across the organization and communicate with senior leadership to influence and align the organization into action.

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.

What you'll do:

  • Develop long-term vision and direction: Create and communicate a clear vision for the organization's future growth and success. This may involve facilitating market research and analysis, identifying key trends and opportunities, and setting strategic goals and objectives.
  • Communicate and align strategy: Effectively communicate the organization's strategy to senior management, employees, and other stakeholders to ensure that all levels of the organization are aligned with and working towards the same goals. Support the design, development, and facilitation of strategy off-sites.
  • Lead internal consulting projects: Identify and frame strategic opportunities and issues faced by the organization. Draft project proposals, design work plans, and conduct or oversee key pieces of analysis to deliver strategic insights and recommendations. Create compelling storylines that clearly articulate findings, insights, and recommendations. Influence and drive stakeholder alignment and execution.
  • Monitor and assess external trends: Conduct or oversee industry and competitive research to identify potential strategic opportunities and threats. Communicate insights and recommendations to leadership, facilitating alignment on responsive actions to be taken.
  • Lead strategic planning: Play a leadership role in the development and communication of the organization's three-year strategic plan.
  • Monitor and report on progress: Monitor the progress of the organization's strategic initiatives and report on results to senior management and other stakeholders. Adjust the strategy as needed based on changing market conditions or other factors.
  • Mentor and develop teammates: Support the development and coaching of junior teammates.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor's Degree in a Business, Engineering or Science discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 8 years of strategy consulting, corporate or business unit strategy or relevant work experience; or an Advanced Degree in Business or STEM and 6 years strategy consulting, corporate or business unit strategy or relevant work experience.
  • Strong critical thinking skills and inquisitive mindset, with ability to elevate thinking and apply judgment to how components fit into the broader picture.
  • Proven track record in project management.
  • Proven track record of leveraging experience and analysis to influence business decisions.
  • Advanced proficiency with Microsoft PowerPoint and Excel.
  • Strong quantitative, analytical, and written and oral communication skills.

What sets you apart:

  • 10 plus years experience marketing financial products within the banking industry.
  • 15 plus years experience leading high performing cross-functional teams in the financial industry.
  • 15 plus years managing risk and control assessments.

Compensation range: The salary range for this position is: $143,320 - $273,930.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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