USAA Application Process

Follow these steps to share your talent with us.

USAA is always eager to hear from highly motivated candidates in every discipline. Our timeline for the application process can vary, but be assured that we will stay in touch and keep you updated. We do have some basic requirements for employment with USAA; all candidates must:

  • Be at least 18 years of age
  • Have a high school diploma or GED
  • Be authorized to work in the United States
  • Be willing to submit to a comprehensive background check
  • Complete an Employment Eligibility Verification I-9 form
  • Complete all job-related assessments

Please note that USAA participates in E-Verify.

Here’s what you can expect throughout the process.

Step 1: Apply

USAA accepts applications through our online Career Center. You will have the opportunity to set up a logon ID, create a profile, submit your resume, apply for the positions that interest you and build a job search agent. We encourage you to apply for a specific position due to the high volume of job seeker profiles we receive daily.

IMPORTANT: To ensure you receive all USAA emails about your application process, be sure to add the address to your contacts list for the email account associated with your application.

Step 2: Applicant Screening

Candidates who meet the position’s qualifications will be notified via email with instructions for any employment assessments that are required for the job. You should complete the assessment prior to the next step in the process.

Step 3: Interviews

Once all of the assessments are complete and you are selected to continue in the process, a member of the staffing team will contact you for a phone interview. If you are considered to be a good match for a position, we’ll schedule you for a formal interview with a member of the management team.

Step 4: Candidate Selection

After the formal interview, a hiring manager will review the feedback from interviewers and select an applicant for the position. Applicants who accept a contingent offer of employment must satisfactorily meet all requirements of the comprehensive background check.

Search jobs at USAA.

USAA Career Seekers Guide

For more information and a list of FAQs, download our USAA Career Seekers Guide.

Download PDF of career seeker’s guide. »

USAA is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status, or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, please click here. For USAA’s Affirmative Action and EEO statement, please click here.

USAA provides equal opportunity to qualified individuals with disabilities and disabled veterans. USAA will provide reasonable accommodation when requested to enable completion of the online employment inquiry form or, if desired, an alternative method of inquiry. If you need a reasonable accommodation, please email for assistance.