Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a talented Risk and Compliance Advisor Lead focusing on Second Line oversight of the Payments line of business within the Bank. Responsible for providing risk management support for a line of business or staff agency in key risk identification, measurement, monitoring, control and reporting, and the understanding and management of risk through appropriate practices and processes. Accountable for monitoring the risk and control environment and provides effective challenge to internal and external stakeholders to ensure that exposures are kept at acceptable levels. Escalates and reports risks to the appropriate governance bodies. Leads and executes complex initiatives and cross functional teams within the Bank Compliance and Operational Risk Management organization that drive problem resolution. Leverages broad enterprise knowledge and/or expert knowledge of core business discipline(s), products, and processes.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
- Routinely communicates results of risk assessments to governance committees, business process owners and various levels of leadership and influences decision making.
- Develops processes and procedures for successful implementation of new risk policies, practices, appetites, and solutions to ensure holistic understanding and management of risks according to industry best practice.
- Identifies and seeks key stakeholders across the enterprise to support the identification, assessment, aggregation and the overall management of risks and controls.
- Crafts key communications related to risk and compliance insights to be delivered to executives and board members.
- Executes compliance risk management activities in accordance with enterprise compliance standards.
- Maintains and expands expert knowledge of the competitive/regulatory landscape and the company's key challenges. Keeps abreast of the competitive/regulatory landscape and shares expert knowledge w/team members.
- Coordinates and responds to regulatory requirements and requests and ensures the execution of examinations.
- Applies expert knowledge to utilize or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
- Leads, assembles, and facilitates cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.
- Serves as the point of contact for senior risk leadership on projects and special management requests that often impact the enterprise or core operating area.
- Formulates and reviews stress test plans for a line of business or the enterprise.
What you have:
- Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
- 8 or more years relevant experience in risk, compliance, legal or audit within the financial services or insurance industry or specialized technical fields directly related to the role.
- Risk and compliance management experience in a complex institution and/or highly matrixed environment.
- Expert knowledge of compliance laws, regulations, and regulatory expectations.
- Demonstrated ability to apply expert knowledge of regulatory risk and compliance to consult and provide insights and guidance.
- Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.
- Experience leading and directing work with internal and external partners in a highly collaborative environment.
- Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include demonstrated ability to effectively make data-driven decisions.
- Proactively identifies potential concerns and resolve issues.
- Advanced proficiency with Microsoft Office products including Word, Excel, and PowerPoint.
What sets you apart:
- Payments Industry Experience: An understanding of payments networks (e.g., ACH, Wires, Zelle, Cards) and reconciliation practices.
- Payments Regulatory and Standard Knowledge: Familiarity with banking regulations and industry standards associated with payment systems, including relevant frameworks.
- Cross-Functional Collaboration and Influence: Proven success in building relationships with key stakeholders, influencing decision-making, and driving collaborative solutions.
- US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $143,320 - $273,930.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
