Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We’re looking for a Senior Risk Analyst to join our growing AI Risk Management team and help shape how our organization builds and uses AI responsibly. In this role, you’ll play a key part in strengthening our AI governance program—providing oversight, ensuring compliance, and helping teams make informed, ethical decisions about AI. If you have a passion for emerging technology, risk management, and doing what’s right for our members, this is a great opportunity to grow your impact.
We’re seeking someone with hands-on experience managing AI risks and a solid foundation in information security, technology, or cyber disciplines. You should bring a strong understanding of the model development lifecycle, along with experience in data governance, risk mitigation, and project management. You’ll be responsible for monitoring adherence to AI governance standards, assessing compliance across teams, translating findings into practical guidance, and elevating material risks to senior leadership. This is an excellent role for someone who enjoys influencing strategy, working across the business, and helping guide the responsible use of AI.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC
Relocation assistance is not available for this position.
What you'll do:
- Partners with key team members in the business to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations using advanced knowledge.
- Communicates results of risk assessments to governance committees, business process owners and various levels of leadership.
- Implements new risk policies, practices, appetites and solutions to ensure comprehensive understanding and management of risks according to industry standard process.
- Improves and contributes to strategies, tools, and methodologies to measure, monitor, and report risks.
- Applies knowledge to use or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
- Serves as a key contributor in cross-functional teams to identify, assess, aggregate and mitigate current and emerging risk events.
- Formulates stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.
What you have:
- Bachelor's degree in Risk Management, Business, Finance, or a related field.
- 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
- 6 years of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area.
- Or advanced degree/designation in Risk Management, Business, Finance, or other subject area relevant to risk management and 4 years of work experience in a field relevant to risk management.
- Knowledge of risk management principles, tools and applicable systems.
- Risk management experience in a complex institution and/or highly matrixed environment.
- Experience in conflict resolution management and ability to challenge at all levels of management and influence business outcomes.
- Ability to work with both internal and external partners in a highly collaborative environment.
- Critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include the ability to make data-driven decisions.
- Proactively identifies potential concerns and follows-up to resolve issues.
- Proficient knowledge of Microsoft Office products including Excel and PowerPoint.
What sets you apart:
- Governance Documentation Experience: Demonstrated experience supporting or authoring governance documents, policies, standards, or procedures for financial institutions with strong written communication skills.
- Second Line Oversight: Practical experience in Second Line oversight activities — monitoring first line compliance, conducting governance reviews, or escalating unresolved issues within an enterprise risk framework.
- Model Risk Management & Compliance: General knowledge of model risk management lifecycle and experience supporting governance/validation activities (experience with SR11 7 is a plus).
- Information Security/Technology/Cyber Experience: Four or more years of demonstrated experience in Information Security, Technology, or Cyber, with practical understanding of security controls and their application to AI/Model deployments (experience with SOC 2 and NIST a plus).
- Data or Information Governance: Experience in Data or Information Governance indicating an understanding of data management, quality, and compliance requirements (experience with Privacy, GDPR or CCPA is preferred).
- Program/Project Management: Proficiency in program and project management methodologies, including planning, execution, and timeline management.
- Reporting & Risk Aggregation: Experience developing governance and compliance reporting for leadership and committees, synthesizing trends and metrics that inform risk escalation and remediation priorities.
- AI Risk Management: Two or more years of direct experience in managing risks specific to Artificial Intelligence and Generative AI. This includes understanding emerging risks, ethical considerations, and the regulatory landscape surrounding AI.
Compensation range: The salary range for this position is: $103,450 - $197,730.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
