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Auto Appraiser I (South Denver, CO)

Location Secondary Locations REMOTE,ZZ; Job ID R0031442 Date posted Apr. 12, 2019 Apply Now

Purpose of Job

THERE ARE 2 POSITIONS AVAILABLE

SELECTED CANDIDATE MUST CURRENTLY RESIDE IN OR BE WILLING TO RELOCATE TO THE SOUTH DENVER, CO AREA

AREAS OF RESPONSIBILITY WILL BE SOUTH DENVER, CO TO INCLUDE; AURORA, PARKER, LITTLETON, ENGLEWOOD, CASTLE ROCK AND CENTENNIAL, CO

Provides moderately complex to complex auto appraisal service face-to-face directly with members and third-party customers in the field. Builds USAA's financial strength by assessing and documenting vehicle damage to ensure claims payment accuracy and delivery of exceptional member experiences. Works under minimal supervision to perform work assignments and problem resolution.

Job Requirements

  • Evaluates and appraisers moderately complex to complex 1st and 3rd party material damage losses in accordance with the terms and conditions of the contract, corporate guidelines and insurance laws and regulations.
  • Acquires and applies proficient knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, auto parts distribution process and USAA claim appraisal process and procedures.
  • Serves as a resource to less experienced team members on escalated issues of a routine nature.
  • Delivers exceptional member experiences by communicating via the appropriate channel with the customer and through integrated solutions.

Minimum Requirements

  • High School Diploma or GED
  • 2 or more years material damage estimating experience
  • Current insurance appraiser/adjuster license or ability to obtain within a designated number or attempts (if applicable)

*Qualifications may warrant placement in a different job level.*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred

  • 4+ years auto estimate experience working for a standard insurance carrier
  • Ability for extended travel to other locations as business needs dictates, to include deployment to Catastrophic areas
  • Ability to spend extended hours working/driving in a vehicle
  • 2 years body shop experience,
  • Ability to properly evaluate Actual Cash Value (ACV) of all types of vehicles
  • Ability to apply good mechanical aptitude in composing estimates with regard to: suspension, Uni-body/Frame, electrical and advanced supplemental restraint systems
  • Routinely handle estimating exotic & high-end luxury vehicles
  • Ability to meet all USAA safe driving requirements to include verification of driving record through MVR & possession of valid driver’s license
  • Computer literate in Windows operating environment
  • Intermediate knowledge of auto claims contracts and interpretation of case law

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidatesto apply to the opening is 04/18/19 by 11:59 pm CST time.

Apply Now

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