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SVP, Risk Governance and Regulatory Strategy

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Job ID R0057730 Date posted 03/12/2021

Purpose of Job

USAA Employees: This posting will be active for applications until 11:59PM Central on Tuesday, March 2.

The SVP, Risk Governance and Regulatory Strategy leads the enterprise’s efforts to have a sustained and proactive risk governance and regulatory strategy across all of USAA’s lines of business including banking and insurance. The executive is responsible for providing effective oversight of the company’s regulatory relationships; serving as the primary interface between the company and regulatory agencies, coordinating responses to regulatory examinations and requests as well as shaping the company’s position on emerging regulatory issues that may impact USAA. The executive is also responsible for ensuring effective risk governance structures and processes are in place and operating effectively. The role is critical to managing the regulatory risks and relationships of USAA and enabling the organization to operate consistent with sound risk governance principles and regulatory expectations.

Job Requirements

Managerial Responsibilities

  • Leads design and implementation of USAA’s risk governance and regulatory strategy, taking into account USAA’s business strategy and complex regulations and nuanced supervisory expectations, including how they apply in a matrixed commercial environment
  • Role models USAA’s mission, core values, culture and desired behaviors – including a culture of risk awareness and accountability
  • Develops talent in the risk governance and regulatory strategy department to deliver performance and results – including the identification, development and retention of talent with requisite risk and regulatory capabilities as well as providing leadership and overseeing performance management and staff development activities
  • Supervises and drives operational planning of the risk governance and regulatory strategy department – including core business processes and technologies
  • Oversees funding, budgeting and execution of risk governance and regulatory initiatives and projects across the businesses and legal entities
  • Holds self and others accountable for meeting commitments by setting and clearly communicating expectations and roles and responsibilities relative to risk management

Technical and Risk Responsibilities           

  • Provides effective oversight of the company’s regulatory relationships including managing relationships with subsidiaries and their associated regulators -- facilitates USAA’s policy agenda as well as ongoing meetings and regular interaction with the lead regulators to establish strong, positive relationships founded on open communication
  • Responsible for understanding, assessing and monitoring USAA’s regulatory risk profile and ensuring appropriate governance structures, policies and controls are in place and operating effectively
  • Provides thought leadership and shapes USAA’s point of view on regulatory issues -- monitors emerging regulatory trends, risks, and priorities to provide senior management with the strategic implications
  • Escalates and advises on supervisory issues for purposes of effective board and management governance and oversight
  • Communicates risk and regulatory strategy as understanding and adherence with laws, regulations and supervisory obligations
  • Partners with USAA stakeholders to address corrective action and mitigate regulatory risk exposure -- ensures suitable accountability of any remediation activity resulting from regulatory supervision
  • Monitors remediation activity resulting from regulatory supervision, including reporting on progress to the appropriate governance committee and to the regulators

Governance Committees

Interacts with or participates in enterprise governance committees, such as:

  • Executive Council
  • Risk Council


  • Bachelor’s degree is required.
  • Advanced degree such as MBA or JD is preferred.


  • A minimum of 15 years of experience in technical discipline (e.g. Risk, Legal, Compliance, Regulatory Affairs) with a proven track record leading comparable operations and programs (e.g. complex regulatory matters and examinations) is required.
  • A minimum of 10 years of people leadership experience in building, managing and/or developing high-performing teams is required.
  • A minimum of 10 years of relevant experience in a large financial institution ($100 billion +), including 5+ years post-Dodd Frank, in a supervisory role as a regulator, in a senior banking role directly interacting with regulators, or in a senior staff role within a risk or compliance is required.

Regulatory Understanding*

Demonstrated understanding of the full spectrum of regulatory actions, including examinations and other supervisory engagement and processes, such as:

  • Dodd-Frank Act
  • Home Owners’ Loan Act
  • Fair Lending laws
  • Texas Insurance Code
  • New York Insurance Law

Federal regulations and supervisory guidance:

  • 12 CFR Part 238 (Regulation LL)
  • 12 CFR Part 252 (Regulation YY)
  • 12 CFR Part 223 (Regulation W)
  • 12 CFR Part 30, including Appendices A through E
  • 12 CFR 9 - Bank Fiduciary Activities
  • 12 CFR 25 -- Community Reinvestment Act
  • 12 CFR Part 46 (Annual Stress Test)

Federal Reserve Supervisory Guidance Documents: 

  • SR 12-17 (Consolidated Supervision Framework for Large Financial Institutions)
  • SR 08-08 (Compliance Risk Management Programs)
  • SR 14-9 (Incorporation of Federal Reserve Policies into the Savings and Loan Holding Company Supervision Program and related applicable guidance)
  • Bank Holding Company Examination Manual
  • Federal Reserve proposals concerning Board effectiveness and core principles of effective senior management, management of business lines, and independent risk management and controls
  • OCC Supervisory Guidance Documents:  Large Bank Supervision Handbook; Corporate and Risk Governance Handbook; and key OCC bulletins (Model Risk Governance; Model Risk Management; New Products and Services Risk Management; Third Party Risk Management)
  • FFIEC: BSA/AML Manual; IT/Cyber Handbooks
  • CFPB: Consumer Protection Regulations; UDAAP

*Regulatory understanding is for illustrative purposes. Roles would need an understanding of all federal and state laws and regulatory guidance applicable to the organization and responsibilities of the role.

Note: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be an exhaustive list of all duties, responsibilities and qualifications of employees assigned this job.


Industry certification such as Chartered Financial Analyst (CFA) certification is preferred.

Preferred Qualifications:

  • Experience building and/or enhancing an effective regulatory relations function for a large, diversified financial institution
  • Expert knowledge of significant regulatory expectations applicable to banking, securities and insurance businesses
  • Demonstrated ability to deliver results that meet heightened regulatory expectations
  • Proven expertise in the organizational leadership and development of high performing teams dedicated to strengthening the brand of a regulatory relations function with internal and external stakeholders
  • Ability to manage multiple projects in a fast-paced, complex environment while maintaining engagement with senior level stakeholders
  • Demonstrated experience attracting, developing and retaining top talent with requisite risk and regulatory capabilities
  • Strong interpersonal, communication, and influencing skills


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $271,900 - $489,600

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executives only representing a cash payment which is both time and performance based

Stipend: As an EMG Member, you will receive an annual stipend (amounts determined by level) which will be paid in quarterly installments.

Medical Stipend: As a Senior Officer, you will receive an Annual Medical Stipend for you and your spouse


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.  These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.  Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is available for this position.

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