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Strategy Engagement Director–Life Company – Possible Remote Option

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Job ID R0064903 Date posted 09/08/2021

Purpose of Job

We are currently seeking a Strategy Engagement Director for the Strategy Team within the Life Company. The role works a Hybrid Schedule from San Antonio Office. Possible 100% Remote Work Environment.

Our multi-disciplinary team is highly collaborative and nimble, providing strategic thought leadership and management of strategic transformational initiatives to USAA’s Life Company. Peers include competitive intelligence, innovation, pricing and strategy leaders, all of whom are actively contributing the transformation of Life Company as it serves the military community and sets the standard as the leading digital provide of life, health and annuity solutions.

Utilizes expertise, industry experience, analysis and innovation to provide insights that shape growth and strategic solutions. Develops strategy recommendations to internal clients using both internal frameworks and external strategic competitive benchmarks. Develops fact bases, articulates hypotheses and underlying assertions. Leverages strategic analytics, executes strategic work plans and go-to-market solutions, delivers final outcomes, recommendations, and action plans for the client. Effectively collaborates with LOB/Staff area initiative champions and key stakeholders to maximize likelihood and success of execution and organizational impact of the strategy.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers – World Class Benefits (31 seconds)

Primary Responsibilities:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role. 

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. 

  • Follows written risk and compliance policies and procedures for business activities. 

  • Leads definition and decomposition of problem statement into key hypotheses, assertions and key work streams working backwards from where the leverage is thought to be. Assembles key participants and facilitates cross-functional teams in the strategy development.

  • Leads highly complex strategy initiatives typically requiring confidentiality and enterprise-level visibility.

  • Assists Leadership to facilitate scoping/framing/shaping sessions.  Works closely with teams and resources to achieve milestones within established timeframes.

  • Leads and/or oversees analytic work streams, partnering with key teams to uncover and interpret strategic insights. 

  • Continuously leverages expert data-driven problem-solving techniques and analytical rigor, to manipulate, interpret, and study competitive intelligence and business data to translate into insights for strategy development. Leverages data assets, competitive intelligence, consumer/segment intelligence, economic/financial intelligence, and market trends to drive insights, hypotheses validation or refinement, and ultimately the answer to the case.

  • Actively manages ambiguity and consistently seeks to drive clarity amongst team, partners and key stakeholders.

  • Proactively communicates high quality updates to key stakeholders, to include senior level executive stakeholders.

  • Collaborates with key stakeholders and LOB leaders to deliver written and verbal recommendations to senior executives that provide clear guidance on strategy timeline, and owners’ required investments to enable expected results.

  • Mentors members of the team.

Minimum Requirements:

  • Bachelor's Degree in a Business, Engineering or Science disciplineOR4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (Total of 12 Years).

  • 8 years of business experience demonstrating proficiency in technical consulting skills; or an Advanced Degree in Business or STEM and 6 years business experience demonstrating proficiency in technical consulting skills.

  • Proven track record in project execution environment.

  • Proven track record influencing business decisions.

  • Subject Matter Expert with Technical Consulting Skills:  Hypothesis-driven problem solving; Primary Market research (e.g. interviews); Secondary Market research (e.g. desk research); Data analysis (e.g. what-if, sensitivity, etc.); Synthesis (e.g. so what?) ; Pyramid Principle / Story Telling; Written Communications; Visual display of quantitative information; PowerPoint / Excel; Presentation skills; Meeting Leadership; Verbal Communications;  Teaming ; Project Planning.

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred Experience:

  • 8 or more years in a Strategy Consulting or similar role, with 4+ years mentoring and / or leading others in Strategy disciplines.

  • 6 or more years of experience managing stakeholder engagement, collaboration and leading non-direct reporting teams.

  • 2-5 years of working experience in the of Life Insurance & Annuities operations space.

  • 10 or more years of business and financial analysis, and transformation leadership

  • Extremely strong communication skills with demonstrated ability to communicate at the executive level and architect and execute communications at the organizational level.  Supporting capabilities should include full fluency in data analysis and presentation creation (PowerPoint).

  • MBA or master’s degree in business field strongly preferred.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600 - $211,700* (this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. 

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.  


 At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.  These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.  Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is Available for this position.

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