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Program Test Analyst Lead - Bank (Remote or Hybrid)

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Job ID
Date posted

Purpose of Job

USAA is looking for a talented Program Test Analyst Lead - Bank to work in a Remote (work from home) or Hybrid work environment.

Leads the testing program operations for USAA's programs and/or systems that support product performance and business operations. Leads the planning, creation and execution of testing scenarios for multiple functions. Ensures the overall quality and effectiveness of Program Releases. Leads the collaboration with internal and external partners to deliver timely feedback for quality systems. May perform regression testing and/or compliance review testing of processes affected by system enhancements and Program Releases. Ensures all activities are performed in compliance with applicable laws, regulations, policies and procedures.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies, standards, and procedures for business activities.

  • Leads and influences projects related to User Acceptance Testing (UAT) and manages the Program for assigned area of expertise. 

  • Leads the testing program for assigned area of expertise to schedule and implement specific test activities that upgrade systems to align with business objectives and compliance/regulatory requirements.

  • Serves as a subject matter expert and primary resource for cross-functional team members on projects related to UAT including automation, IT projects, or product development initiatives.

  • Drafts policies, coordinates approvals, and maintains policies for infrastructure and software testing activities. 

  • Works with business partners to understand key regulatory implications to processes and ensures test plans are designed to meet requirements of business.

  • Leads testers and provides direction on the release of testing scenarios for system upgrades that align with business objectives and compliance/regulatory requirements.

  • Translates complex business challenges, makes business solution proposals, and communicates the recommendation to business partners.

  • Acts as a liaison and primary point of contact to technical resources.

  • Monitors the progress of all phases of UAT; Analyzes test results and ensures all applicable testing is completed prior to any releases.

  • Serves as a resource to less experienced team members on escalated issues and shares knowledge with team members.

  • Develops and monitor reporting standards.  Delivers testing updates to all levels of management that properly evaluate testing performance objectives.  Makes necessary recommendations and influences stakeholders on updated proposals.

Minimum Requirements:

  • Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years total).

  • 8 years of relevant business applications and business support experience, to include software or quality assurance testing experience, within a financial services organization.

  • Extensive experience in Agile Methodology and the Testing/UAT role with agile projects.

  • Proven experience leading end to end testing validations from inception to production.

  • Ability to communicate and effectively write testing rules, standards and scripts.

  • Extensive knowledge of Software Testing Life Cycle, Project Testing Lifecycle, and Test Management tools.

  • Expert in Banking products and services.

  • Strong knowledge and application of U.S. banking laws and regulations.

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred Experience:

  • Working knowledge of Java and/or Kotlin for Android automation

  • Working knowledge of Swift and/or Objective-C for IOS automation

  • Working knowledge of Selenium (Java) for regression automation

  • Postman experience

  • ReadyAPI – Web service framework and Groovy scripting

  • TESTIM knowledge

  • qTest knowledge

  • Jira knowledge


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800-$192,300*.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

To see details on our outstanding benefits, visit:

USAA Total Rewards

Relocation assistance is not available for this position.

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