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Product Management Director – Life Company (Remote)

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Job ID
Date posted

Purpose of Job

We are currently seeking a Product Management Director to support the Annuity product line who will support the annuity distribution (direct, intermediary, and structured settlements) business model. This role is responsible for product strategy, product development, and end-to-end product management of USAA's Annuity products. This individual will interact with internal business partners, external business partners, and intermediary partners to support strategic initiatives and help grow the business. This employee will be working from the San Antonio, Colorado Springs, Phoenix, Tampa or Charlotte Campuses with a Hybrid work schedule OR Remote work from home.

Formulates product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners.

Job Requirements

Primary Responsibilities:

  • Identifies and leads existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled.

  • Follows written risk and compliance policies, standards, and procedures for business activities.

  • Leverages internal and external data and member information to support formulation of product strategy and improve competitive intelligence.

  • Develops product dashboards and metrics recommendations in support of analyzing and evaluating strategic performance.

  • Partners with Marketing to define go-to-market and value proposition strategy of the product/feature.

  • Develops recommendations to launch new products and the evaluation and decision to buy/build or ally.

  • Acts as product SME on features and services and collaborates with business partners to provide recommendations.

  • Analyzes and evaluates product performance metrics to form recommendations regarding market opportunities and product enhancements.

  • Leads efforts to expand or change existing product features.

  • Contributes to decisions regarding product pricing and profitability.

  • Identifies and evaluates potential providers for alliance relationships.

  • Provides support regarding all aspects of Product Life Cycle.

  • Approves and provides support in developing, editing and distributing product communications.

  • Coordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented and managed in compliance with all applicable laws and regulations.

  • Contributes to the overall strategy of the business and collaborates with alliance to develop product strategy.

  • Interprets performance results to advise product or sales forecast and planning.

Minimum Requirements:

Minimum Education:

  • Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required – total of 12 years) may be substituted in lieu of degree.

Minimum Experience:

  • 8 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services. 

  • 3 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).

  • 2 years of Data Visualization experience (i.e. Tableau).

  • Knowledge of relevant laws and regulations (i.e. FDIC, CFPB, OCC).

  • Expert experience in creating product briefings and presenting to executive leadership.

  • Experienced in market research to create product roadmap, make product decisions and iterate rapidly.

  • Knowledge of applicable product related regulations, and risk and compliance requirements.

Preferred Experience:

  • 6 or more years of Annuity product experience

  • Extensive knowledge of Annuity industry

  • Experience with Fixed Indexed Annuity product development and/or sales experience

  • Proven track record of increasing sales/supporting an intermediary distribution model

  • 2+ years of Proven Risk management experience

  • Graduate degree or equivalent designation

  • Actuarial experience or designation

  • 2+ years of IT/Agile experience


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800 - $192,300*

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. 

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.  


 At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.  These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.  Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is Available for this position.

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