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Product Management Advisor, Deposits – Mid Level

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Job ID R0064593 Date posted 07/21/2021

Purpose of Job

We are seeking a talented Product Management Advisor, Deposits – Mid Level
for either our San Antonio, TX, Plano, TX, Tampa, FL, Colorado Springs, CO, or Phoenix, AZ facility. This person may also work remotely in a 100% Remote Work Environment.

The Savings Product Management Team within USAA’s Retail Bank brings analytical rigor, product knowledge and leadership to manage and develop best-in-class products in service of USAA’s mission to facilitate the financial security of our members. Reporting to the Director of Savings Product Management, we are looking for a Product Management Advisor I – Deposits who will be focused on enhancing USAA's savings products, tools and capabilities through root cause analysis, evaluation and improvement of existing processes and solid business management practices.

This role will be directly accountable for analyzing the performance, member feedback and competitiveness of USAA's savings and other deposits products. Successful candidates will have the skills and experience necessary to lead projects, improve processes and compile, analyze, and interpret data to make strategic and tactical insights that improve business and product performance.

Accountable for analyzing the profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations pertaining to sales performance. Responsible for defining the business questions and providing insights to improve business performance.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers – World Class Benefits (31 seconds)

Primary Responsibilities:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role. 
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. 
  • Follows written risk and compliance policies and procedures for business activities. 
  • Partners with team members to evaluate profit, competitive and sales performance as compared to plan or key metrics.
  • Consults and advises the Product Manager on information impacting their business goals.
  • Interacts with stakeholders across the business to draw insights that drive the business goals (to include but not limited to: Marketing, Operations, SFO, Legal, Experiences, Digital platforms, etc.)
  • Works with information technology and business analysts on improving capabilities.
  • Formulates responses to member inquiries elevated by Member Contact teams, as necessary.
  • Works with the broader product team to research internal and external information and partners to conduct data analyses to assist with product feasibility.
  • Runs moderate statistical models and may present results of research and analysis to senior
  • Product Management leadership, as necessary.
  • Partners with the Product Manager in the development of product dashboards and metrics.
  • Prepares analysis of performance results to inform product or sales forecast and planning.

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Requirements:

  • Bachelor's degree required, or 4 additional years of related experience beyond the minimum required in lieu of a degree.
  • 4 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.
  • 1 year of experience leveraging data and providing requirements to data teams.
  • Knowledge of applicable product related regulations and compliance requirements.
  • Knowledge of federal laws, rules,and regulations to include:FFIEC- Retail Payment Systems Handbook, Payment Rules (NACHA, Zelle, etc.), Reg CC, Reg E, Reg DD.

Preferred Experience:

  • 1+ Years of direct experience with Depositsproducts or other retail bank products
  • 1+ Years of demonstrating effective process or program management
  • 1+ Years analyzing data using Tableau, SAS, SQL, R, Python or similar tools
  • Demonstrated experience in analyzing product, market or competitive conditions
  • Experience investigating product/service issues or inquiries and successfully evaluating product change impacts

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $66,300 - $119,500*(this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. 

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.  


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.  These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.  Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

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Relocation assistance is not available for this position.


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