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Physical Security Officer ll

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Benefits

  • Health Insurance

  • Maternity and Paternity Leave

  • Onsite Gym/ Fitness Center

  • Paid Time Off

  • Retirement Plan (With Match)

  • Health and Wellness Programs

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  • Corporate responsibility — Our corporate responsibility programs share a common purpose of giving back to the military community.
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Physical Security Officer ll

Job ID R0042846

Purpose of Job

Provides armed workforce security and safety by responding to and resolving issues pertaining to access control, accident and emergency response, medical response, workplace violence, active shooter events and other security issues. Under limited supervision, uses established procedures to perform moderately complex duties and problem resolution. Performs all duties in alignment with USAA’s Security Officer Standards.

Job Requirements

Tasks:

Applies developing knowledge of policies, processes, and procedures; seeks guidance from team members to resolve complex issues and to identify appropriate issues for escalation.

Controls access to USAA property and delivery access at entry gates, turnstiles, and visitor lobbies. Provides information and direction to employees, visitors and contractors.

Provides armed response and resolution to critical incidents, such as, workplace violence, active shooter events, bomb threats and other security issues.

Patrols USAA properties to prevent trespassing, theft, vandalism, and criminal activities; enforces parking and traffic controls and composes incident reports.

Performs pedestrian and vehicle traffic direction and parking control as well as vehicular and walking patrols to protect USAA assets.

Interfaces with and provides assistance to civil first responders to include federal, state and local law enforcement agencies and other emergency services providers.

Reviews shift blotter and documents for assigned shift, ensuring that key information is communicated to team members as appropriate.

Participates in quarterly training sessions to sustain competencies in alignment with USAA Security Officer Standards.

Maintains valid First Aid, CPR, and expandable baton certifications in accordance with USAA Security Officer Standards.

Maintains valid state security officer firearm license in compliance with state of employment requirements and in accordance with USAA Security Officer Standards.

Performs all other duties as assigned.

Minimum Education

High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma. 

Minimum Experience

1 or more years of physical security, law enforcement, or military experience.

Experience working with Microsoft Office tools to include Word, Excel and PowerPoint.

Possess valid state driver's license.

First Aid, CPR, and expandable baton certifications or ability to obtain within first 6 months of employment.

Must pass a Fit for Duty evaluation.

Valid, or ability to obtain valid, state security officer firearm license that complies with state of employment requirements and USAA Security Officer Standards within first 6 months of employment.

Texas employees: Must be able to successfully complete training and obtain a State of Texas Level III Commissioned Security Officer license within six months of hire and maintain this license throughout course of employment.

  • Applies developing knowledge of policies, processes, and procedures; seeks guidance from team members to resolve complex issues and to identify appropriate issues for escalation.
  • Controls access to USAA property and delivery access at entry gates, turnstiles, and visitor lobbies.
  • Provides information and direction to employees, visitors and contractors.
  • Provides armed response and resolution to critical incidents, such as, workplace violence, active shooter events, bomb threats and other security issues.
  • Patrols USAA properties to prevent trespassing, theft, vandalism, and criminal activities; enforces parking and traffic controls and composes incident reports.
  • Performs pedestrian and vehicle traffic direction and parking control as well as vehicular and walking patrols to protect USAA assets.
  • Interfaces with and provides assistance to civil first responders to include federal, state and local law enforcement agencies and other emergency services providers.
  • Reviews shift blotter and documents for assigned shift, ensuring that key information is communicated to team members as appropriate.
  • Participates in quarterly training sessions to sustain competencies in alignment with USAA Security Officer Standards.
  • Maintains valid First Aid, CPR, and expandable baton certifications in accordance with USAA Security Officer Standards.
  • Maintains valid state security officer firearm license in compliance with state of employment requirements and in accordance with USAA Security Officer Standards.
  • Performs all other duties as assigned

Minimum Requirements:

  • High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma
  • 1 or more years of physical security, law enforcement, or military experience.
  • Experience working with Microsoft Office tools to include Word, Excel and PowerPoint.
  • Possess valid state driver's license.
  • First Aid, CPR, and expandable baton certifications or ability to obtain within first 6 months of employment.
  • Must pass a Fit for Duty evaluation.
  • Valid, or ability to obtain valid, state security officer firearm license that complies with state of employment requirements and USAA Security Officer Standards within first 6 months of employment.
  • Texas employees: Must be able to successfully complete training and obtain a State of Texas Level III Commissioned Security Officer license within six months of hire and maintain this license throughout course of employment.

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Requirements:

  • Demonstrate intellectual capabilities during training and testing processes to include evaluating various scenarios and developing appropriate options and/or alternatives.
  • Demonstrated firearm proficiency.
  • Ability to communicate clearly and effectively, both verbally and in writing.
  • Prior experience using Security related systems. Access Control, Report Management Systems, Video Management Systems, Two-way Radios, Computer Aided Dispatch, Visitor Management Systems.
  • Ability to establish and maintain effective working relationships with co-workers, supervisors, and the employee population.
  • Ability to respond rapidly and effectively during emergency situations.
  • Ability to analyze situations and adopt quick, effective, and reasonable courses of action.
  • Certification by IFPO as CPO or by ASIS as PSP.
  • Associates degree in Law Enforcement or Criminal Justice

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.  Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is not available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 1/20/20 by 11:59 pm CST time.

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