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P&C Product Management, Assistant Manager

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Job ID R0068378 Date posted 01/10/2022

Purpose of Job

We are currently seeking a talented P&C Product Management, Assistant Manager for the San Antonio, Phoenix, Tampa, Colorado Springs, Chesapeake office, or 100% Remote Work Environment.

The P&C Product Management, Assistant Manager supports the achievement of Property & Casualty insurance profit and growth targets in assigned state(s) or geographic region. Assists in development of strategic vision and tactical plans which profitably expand USAAs product line market share. Focuses on state-specific competitive and financial KPIs to anticipate and react to potential trends. Identifies opportunities to make regional impacts across P&C, which drive best practices and innovation across the organization.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
  • Follows written risk and compliance policies and procedures for business activities.
  • Works with large data sets to develop analytical insights and analyzes state-specific P&L and marketing strategy and the impact of marketing investments.
  • Answers financial and customer-related questions from key stakeholders using multiple data sources including SAS, SQL, Tableau, R, etc.
  • Collaborates with internal stakeholders’ partners to develop insights to develop and execute on multi-year state strategy. Engages with external regulators to bring strategic actions to market.
  • Analyzes data with internal stakeholders, such as pricing, UW, and claims, to identify growth opportunities, build a 360-degree view of the membership and present key learnings.
  • Builds reports using data tools to monitor business performance and communicate results.
  • Identifies emerging themes, internal and external trends to improve performance and minimize risk.
  • Assists with the evaluation of product performance metrics and competitor actions to help facilitate decision making at regional/ countrywide level.
  • Partners with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.
  • Serves as a resource to team members by providing guidance and training on processes and procedures in support of product line initiatives.

Minimum Requirements:

  • Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
  • 6 years of relevant property and casualty product management experience analyzing data and developing recommendations or advanced degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline with 4 years of related experience.
  • Working experience in creating product briefings and presenting to executive leadership.
  • Demonstrated experience in effectively conducting product analysis & gain an in depth understanding of market dynamics including competitor underwriting initiatives and rate level analysis.
  • Competent knowledge of applicable product related regulations, and risk and compliance requirements.

Preferred Experience:

  • Prior product management experience in the Property & Casualty Insurance business.
  • Experience using complex data to identify challenges and opportunities within assigned business area.
  • Strong written and verbal communication skills.
  • Consistent demonstration of leadership behaviors.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $88,200.00 - $158,900.00 *(this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. 

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.  

Benefits:  At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.  These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.  Additionally, our career path planning and continuing education assists employees with their professional goals.

Relocation assistance is not available for this position.

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