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Multimedia Specialist Mid Level – Video Creative & Production Team, In-house Agency

Job ID
R0113936
Date posted
12/02/2025

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a dedicated Multimedia Specialist Mid Level.  The Multimedia Specialist coordinates various aspects of production to include integration of technical and creative teams aspects and production elements to include non-traditional production methodologies for various distribution channels. Plans, develops, designs, and produces high-quality video. Produces and executes media interviews, leadership town hall productions and supports storytelling for major USAA events. Provides guidance and counsel to Enterprise communication teams in regard to media production. May perform functional roles such as director, distribution, videographer, editing, lighting and sound based on skill level.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in the following location: San Antonio TX.

Relocation assistance is not available for this position.

This role will require travel.

What you'll do:

  • Under limited supervision, performs medium to complex video editing, planning and site surveys for high quality projects and events.   Applies proficient knowledge to assess creative and technical requirements, based on desired outcomes and recommends appropriate techniques, designs and concepts for post media productions.
  • May manage and monitor media projects, to include the coordination of team production elements and perform functions related to camera placement, videography, lighting, audio, graphics, distribution and master control (technical and creative director).  
  • Researches technical capabilities and visual elements to deliver impactful, compelling and memorable storylines which can be told in a written or visual manner.  Makes additional project recommendations such as resource allocations, and suggestions to meet project budgets and deadlines.  May deliver briefings to management, to include executives.
  • Independently manages, operates and maintains video post-production workflow, to include the archiving of media assets.  Maintains edit suites and video storage systems. Identify equipment and workflow issues.  Anticipates, resolves and mitigates risks.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor's Degree Radio/TV/Film, Art, Marketing, Graphic Arts, Design, Journalism or Communications; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 4 or more years of experience working with graphic design, corporate, video post-production, broadcast, advertising or other related industry.
  • Proficient visual, graphic and presentation skills.
  • Demonstrated ability using color, fonts and imagery.
  • Demonstrated ability to compose and capture compelling images, developing communication and computer systems skills.

Physical Demand Requirement:

  • Ability to lift and carry up to 50 pounds of equipment < 10% of the time.

What sets you apart: Online video portfolio or reel Required. (applications without sample work will not be considered)

  • Demonstrated expertise in Adobe Creative Suite (Premiere, After Effects), DaVinci Resolve, and familiarity with AVID, and/or operation of Sony cameras and audio equipment (FX6, 9, and 3 in particular), to create effective, compelling video content through on-brief content capture and/or content editing.
  • Demonstrated experience with documentary-style run-and-gun shooting.
  • Experience capturing content and/or editing across a broad range of outputs, from 6-second social content to linear/broadcast TV.
  • Demonstrated experience in social media content creation and best practices.
  • Ability to thrive in fast-paced environments, capable of handling turn-key solo projects as well as managing multiple projects with quick turnarounds.
  • Proven experience in team-oriented, collaborative environments, especially with in-house agency creative teams and producers. 
  • Willingness and ability to travel frequently.
  • US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $77,120- $147,390.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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