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Infrastructure Engineer - Mid level

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Job ID R0066122 Date posted 08/24/2021

Purpose of Job

We are seeking a talented Infrastructure Engineer with mid-level experience for our corporate office located in San Antonio, TX or 100% remote from any location.

Note: This job profile is designated as a Sensitive Position. Sensitive Positions are those positions in which individuals have the authority and ability to conduct in-scope activities (movement of USAA or Member funds) as defined within the Enterprise Sensitive Positions Mandatory Time-Away Compliance Policy. Employees in Sensitive Positions are required to fulfill a Mandatory Time-Away (MTA) requirement of 10 consecutive business days each calendar year.

USAA Values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are determined between each employee and the employee’s manager.

Summary
Responsible for creating, modifying, maintaining and supporting infrastructure and individual system components that enable business functions and IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled

About USAA
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

About USAA IT
Our most important qualification isn’t technical, it’s human. Here, we don’t just sit in front of a screen. We stand behind our 13 million members who rely on us every day. We are over 5,000 employees strong, a passionately supportive and collaborative team built on agile principles. We’ve been a top-two Computer work 100 Best Places to Work in IT five years in a row and were recently named a Top 50 Employer for Minority Engineers & IT by Workforce Diversity Magazine.

Job Requirements

Identifies and manages existing and emerging risks that stem from business activities and the job role.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.   

Follows written risk and compliance policies and procedures for business activities.

Designs scalable infrastructure with minimal oversight, implements system change with consistency and autonomy, automates service delivery and maintenance tasks, and builds monitoring and tooling for systems.

Resolves complex production issues with independence by troubleshooting complex systems independently

Analyzes complex outages in order to identify opportunities

Experiments with new patterns and technologies

Understands and consistently exercises engineering best practices, concepts, and patterns

Understands the customer and identifies solutions and ideas for the customer with some assistance

Evaluates potential solutions with some oversight

May begin mentoring junior engineers.

Minimum Education/Experience requirements:

  • Bachelor's degree in related field of study,

OR

Certification from an approved technical field of study,

OR

4 additional years of related experience beyond the minimum required.

  • 4+ years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s).

Preferred Education/Experience:

  • 3+ years of experience with DFSMS/DFHSM

  • 3+ years of experience with IBM TS77 virtual tape

  • 3+ years of experience with Dell/EMV Vmax storage and SRDF replication

  • Experience with TDMF

  • Experience with Disaster Recovery testing

  • Understanding of risk management fundamentals: policies, standards, procedures, processes, and controls

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $88,200 - $158,900* (this does not include geographic differential, it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. 

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.   

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.  These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.  Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is notavailable for this position.

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