Executive Assistant (Hybrid) at USAA
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Executive Assistant (Hybrid)

Job ID
Date posted

Purpose of Job


Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

Job Requirements

The Opportunity:

We are seeking a dedicated Executive Assistant to work hybrid in our San Antonio Corporate office. Hybrid roles help employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results. The hybrid schedule for this position is typically a minimum of 3 days a week in the office. 

This role will support executives on our Corporate Communications and Corporate Responsibility team. 

This role performs administrative support for members of the Executive Management Group (EMG). It also ensures day-to-day activities are coordinated and EMG members are prepared for responsibilities.

What you'll do: 

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.    

  • Follows written risk and compliance policies, standards, and procedures for business activities.

  • Coordinates activities and ensures timely information flow for EMG members supported.

  • Prioritizes and organizes work for EMG members to meet deadlines on multiple tasks.

  • Prepares and updates presentations, reports, and spreadsheets for EMG members and assigned area.

  • Reviews data content and presentation method for accuracy and compliance with standards.

  • Manages EMG members’ schedule and provides administrative support to assigned EMG which may include managing emails, maintaining calendar(s) and ensuring appropriate record retention

  • Routes department calls and e-mail to appropriate staff members.

  • Composes e-mails, letters and memorandums.

  • Maintains filing system for key documents. Prepares correspondence and reports for EMG supported.

  • Ensures data to and from EMG members are treated with appropriate level of confidentiality.

  • Maintains travel and expense reporting.

What you have: 

  • High School Diploma or General Equivalency Diploma required.

  • 4 years directly related work experience.

  • Advanced knowledge of spreadsheets, data retrieval, and word processing and presentation software.

  • Demonstrated experience with calendar management and/or prioritizing tasks in a fast-paced environment.

  • Ability to effectively build strong relationships and work with all levels within the organization.

  • Excellent oral and written communication skills with a high degree of accuracy and attention to detail needed.

What sets you apart: 

  • Excellent communications, problem solving and organizational skills.

  • Results-focused, flexible, adept at meeting tight deadlines and anticipating needs.

  • Demonstrated experience coordinating and executing tasks in partnership with peer teams and senior leaders in a fast-paced environment.

  • Advanced MicroSoft Office skills and technical aptitude.

  • Experience supporting multiple executives.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $59,070 - $106,340.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.