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Executive Assistant (Hybrid)

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Job ID
Date posted

Purpose of Job

We are seeking a talented Executive Assistant to work hybrid at our corporate office in San Antonio, TX.

This role provides administrative support for members of the Executive Management Group (EMG), and ensures day-to-day activities are coordinated and EMG members are prepared for responsibilities.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

  • Follows written risk and compliance policies and procedures for business activities.

  • Coordinates activities and ensures timely information flow for EMG members supported.

  • Prioritizes and organizes work for EMG members to meet deadlines on multiple tasks.

  • Prepares and updates presentations, reports, and spreadsheets for EMG members and assigned area.

  • Reviews data content and presentation method for accuracy and compliance with standards.

  • Manages EMG members’ schedule and provides administrative support to assigned EMG which may include managing emails, maintaining calendar(s) and ensuring appropriate record retention.

  • Routes department calls and e-mail to appropriate staff members.

  • Composes e-mails, letters and memorandums.

  • Maintains filing system for key documents. Prepares correspondence and reports for EMG supported.

  • Ensures data to and from EMG members are treated with appropriate level of confidentiality.

  • Maintains travel and expense reporting.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Requirements:

  • High School Diploma or General Equivalency Diploma.

  • 4 years directly related work experience.

  • Advanced knowledge of spreadsheets, data retrieval, and word processing and presentation software.

  • Demonstrated experience with calendar management and/or prioritizing tasks in a fast-paced environment.

  • Ability to effectively build strong relationships and work with all levels within the organization.

  • Excellent oral and written communication skills with a high degree of accuracy and attention to detail needed.

Preferred Experience:

  • 5 or more years of high level, complex executive administration work experience to support VP level in a corporate setting.

  • Proficiency with managing email/calendar schedules with a focus on prioritization for executive(s).

  • Experience with planning, organizing and executing large team events.


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $60,300.00 - $108,600.00* (this does not include geographic differential it may be applied based on your work location). Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential:

Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. 

Shift premium:

Will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.  


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.  These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.  Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is not available for this position.

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