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Deposits Product Management Manager (Remote Available)

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Job ID R0066914 Date posted 08/31/2021

Purpose of Job

We are seeking a talented Deposits Product Management Manager for either our San Antonio, TX, or Plano, TX facility, or a 100% Remote Work Environment.

Formulates product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners.

This role will be expected to develop, formulate, and communicate a strategy to reduce member friction attributed to deposit non-interest income while simultaneously reducing costs. Someone unafraid to challenge conventional wisdom and willing to analyze and follow the data will be key attributes to success in this role.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers – World Class Benefits (31 seconds)

Primary Responsibilities:

  • Identifies and manages existing and emerging risks that stem from business activities and the job role. 
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. 
  • Follows written risk and compliance policies and procedures for business activities. 
  • Leverages resources to gather analytics, competitive intelligence, and member information to support formulation of product strategy.
  • Participates in the development of product strategy recommendations.
  • Develops recommendations to launch new products or sales strategies and the evaluation and decision to buy/build or partner.
  • Acts as product SME on features and services and collaborates with business partners to provide recommendations. 
  • Partners with phone and digital teams on how to effectively use sales guides and provides education on products and services, including new offerings and enhancements to existing features.
  • Assists in the identification and evaluation of potential providers for alliance relationships.
  • Provides support in developing, editing, and distributing product communications.
  • Conducts research on external market trends/design changes, financials, member information and/or transaction data for assigned products.
  • Holds responsibility for coordinating with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented, and managed in compliance with all applicable laws and regulations.
  • Interprets performance results to inform product or sales forecast and planning.

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Requirements:

  • Bachelor's degree in Business, Marketing, Supply Chain, Statistics, or related discipline, OR 4 additional years of related experience beyond the minimum required in lieu of a degree.
  • 6 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.
  • 2 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance). 
  • 1 year of Data Visualization experience (i.e. Tableau).
  • Advanced experience in creating product briefings.
  • Experienced in market research to create product roadmap, make product decisions and iterate rapidly.
  • Knowledge of applicable product related regulations, and risk and compliance requirements.
  • Knowledge of federal laws, rules, and regulations to include: FFIEC- Retail Payment Systems Handbook, Payment Rules (NACHA, Zelle, etc.), Reg CC, Reg E, Reg DD

Preferred Experience:

  • Prior experience with deposit products
  • Experience with P&L management
  • Experience operating in a matrix environment

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200 - $144,500*(this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. 

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.  

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.  These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.  Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

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Relocation assistance is not available for this position.

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