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Director of Compliance and Operational Risk Testing (IT Operations)

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  • Health Insurance

  • Maternity and Paternity Leave

  • Onsite Gym/ Fitness Center

  • Paid Time Off

  • Retirement Plan (With Match)

  • Health and Wellness Programs

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Director of Compliance and Operational Risk Testing (IT Operations)

Job ID R0045468

Purpose of Job

We are currently seeking a talented Director of Compliance and Operational Risk Testing (IT Operations) for one of the following locations: San Antonio Home Office II/III, Plano Legacy, Tampa Campus or Phoenix Campus.

As a member of the second line of defense, oversees the execution of independent testing under the Enterprise Testing program methodology to ensure departmental processes and activities comply with applicable rules, regulations, policies and procedures. The incumbent will compile and retain well documented work papers to create accurate and concise written reports including issues, root cause and recommended corrective action.

Job Requirements

ABOUT USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers for 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

See what it's like to work for a company where your passion meets our purpose:                                                                                                                                                                                

USAA Careers

  • Provides oversight and manages independent testing plan to ensure compliance with applicable policies/procedures and laws/regulations.
  • Develops and executes a risk-based annual test plan in collaboration with second line control partners.  
  • Oversees operational risk testing activities in accordance with established timelines and high standards of quality.
  • Oversees the objective reporting and communication of operational risk test findings and remediation of issues to appropriate stakeholders.
  • Prepares and presents executive briefs to internal and external stakeholders.
  • Develops and monitors budgetary and/or operation performance of department resources.
  • Builds and oversees a team of employees for assigned area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

Minimum Education:

  • Bachelor's degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

Minimum Experience:

  • 8 or more years of relevant work experience (internal/external audit, operational risk/compliance testing, quality assurance)
  • 3 years of direct team lead or management experience required.
  • Demonstrated experience interpreting and applying federal and state laws and regulations and guidance or operational risk principles/concepts.
  • Experience working in a highly regulated environment.
  • Advanced knowledge of testing techniques and data analysis principles, as well as the ability to interpret subsequent results.
  • Previous experience developing executive briefs and presenting to key internal and external stakeholders.
  • Demonstrated ability to communicate effectively at all levels of management
  • Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred:

  • 8 plus years of experience within a large financial institution executing testing within functions such as Compliance, Risk, Audit, or a Regulatory Agency
  • 4 plus years of direct team leadership experience
  • Experience with relevant privacy, fraud management, physical & environmental security, business continuity, disaster recovery, background screening, and corporate investigations laws and regulations (e.g., GLBA, CCPA, GDPR, FCRA, FFIEC IT Manuals)
  • CIPP, CBCP, CFE, CISA, CRCM or similar certifications

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.  Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement) or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 3/30/20 by 11:59 pm CST time.

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