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Director, Information Solutions

Location Phoenix, Arizona | San Antonio, Texas Secondary Locations Phoenix,Arizona;San Antonio,Texas; Job ID R0035045 Date posted Jun. 28, 2019 Apply Now

Purpose of Job

Jobs that are part of a community have unique requirements established to maintain consistent application, usage and reporting structure. Please reach out to your HR Business Partner for additional information on specific requirements prior to posting and/or employee placement into this job.

Manages a team of advisors responsible for creating data solutions supporting key business objectives. Contributes to and executes strategic priorities at the business unit level while contributing to the overall enterprise data strategy and governance. Applies subject matter expert knowledge to manage the business analytical or operational data needs. Influences the business' decision-making ability and performance, by advising business process owners on the integration of data analytics into business processes

Job Requirements

  • Collaborates or participates in setting the analytic direction for small and large development programs and projects.
  • Subject matter expert for consulting and advising business partners on ad hoc or undefined matters related to business analytics and decision support solutions.
  • Identifies and pursues opportunities to utilize advanced data delivery and business solutions techniques to optimize their contribution to resolving business issues3Responsible for building and managing a high performance work team of individual contributors responsible for collaborating with stakeholders to define data analytic needs for business function.
  • Ensures team maintains an understanding of business processes, supporting data and applications and strategic direction.
  • Manages quality work efforts, team assignments and problem resolution.
  • Applies best practices to develop operating procedures and processes.
  • Fosters proactive communication between business processes and analytics team to improve delivery, value and integration of analytics into business processes.
  • Partners with enterprise analytics teams, information strategy and IT to build USAA core analytics capabilities, incorporating people, process, technology and information requirements leading to comprehensive execution roadmaps.
  • May manage third party vendor relationships, ensuring consistent, efficient delivery of high value, high performance products and services.
  • May design, develop and implement data governance guidelines in coordination with the information governance team.

Minimum Experience:

  • Bachelor's degree in a Business or Science discipline required.
  • 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. OR
  • A Master's degree in Business or Science discipline. OR
  • A PhD in Business or Science discipline.
  • If Bachelor's degree,
  • 8 or more years’ experience in business analytics or business intelligence experience
  • 3 or more years of direct and/or indirect management experience OR
  • If Master's Degree,
  • 6 or more years’ experience in business analytics or business intelligence experience.
  • 3 or more years of direct and/or indirect management experience OR
  • If PhD,
  • 5 or more years’ experience in business analytics or business intelligence experience
  • 3 or more years of direct and/or indirect management experience

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.

Preferred Qualifications

  • As the Director and Head of Enterprise Engineering Strategy and Discipline Services, we strongly look for the following additional capabilities:  
  • Significant expertise with industry research and strategic trends of data engineering design patterns, and development approach.  
  • Significant expertise in standard development, training, publication, and enforcement thru peer reviews and tollgates sign off. 
  • Advanced expertise in ETL and MapReduce (EMR, Python, Scala).
  • Advanced expertise in the building and development of data pipelines.
  • Advanced expertise in Big Data related techniques (e.g., Map-Reduce, Hadoop, Hive, NoSQL).
  • Advanced expertise with NoSQL technologies (mongoDB, DynamoDB).
  • Advanced expertise with AWS ecosystem (RDS, Data Pipeline, SQS, SNS, SWF).
  • Significant expertise with Business Intelligence and reporting tools.
  • Advanced expertise in data structures, modeling, and schema design.
  • Advanced expertise with common computing environment (e.g. Linux, Shell Scripting)

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs.  Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement), or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 07/17/19 by 11:59 pm CST time.

Apply Now

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