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, Business and Data Analytics

Location Phoenix, Arizona | San Antonio, Texas Secondary Locations Phoenix,Arizona;San Antonio,Texas; Job ID R0033484 Date posted Aug. 14, 2019 Apply Now

Purpose of Job

We are seeking an experienced leader who can draw from talented analysts and innovative tools, to develop analytics capabilities and deliver analytic solutions used to inform business decisions – to join our Bank BBIA team! Passionate about delivering information, data and insights that serve to enhance the performance of employees, the business and ultimately our membership.

Leads the USAA enterprise level Information and Insights team. Oversees the identification and development of business analytics programs in line with overall company goals and principles. Responsible for strategies that deliver compliant data and information solutions that lead to improvement and optimization in business performance and risk minimization. Works in collaboration with other business leaders to drive decisions based on data, facts and analytical findings across different parts of the organization.

Job Requirements

Job Responsibilities

  • Lead fact-based business strategies and reallocation of resources by using advanced modeling and analytics and initiatives to improve the achievement of business goals & objectives.
  • Develop and deploy using Agile methodologies and employ a product management operating model
  • Provide data & analytics products to enable fact based, enterprise decisions that drive the achievement of USAA’s mission and goals.
  • Where assigned by the Chief Data Officer, chair high-level cross-business teams to identify strategy synergies and translating these insights into actionable, compliant deployments
  • Provide strategic direction and thought leadership to the Data and Analysis community across USAA.
  • Collaborate with company and staff agency data and analytics leaders to identify and deliver actionable insights and products to further USAA’s business strategy.
  • Foster analytical innovation and promote the sharing of analytics knowledge and best practices

Minimum Requirements

  • Bachelor’s Degree in Statistics, Mathematics, Operations Research, Engineering or other quantitative field (e.g. finance or a social/behavioral science).
  • 10+ years leveraging data and analytics to drive results in a complex financial services organization.
  • 6+ years of proven leadership in data & analytics function or relative leadership experience.

Preferred Qualifications

  • 12+ years of experience in Channel Reporting, Analytics, and Optimization strategies.
  • Extensive experience leading teams of business and data analysts in financial services industry enabling data driven companies.
  • Thorough knowledge of banking laws and regulations relating to data (BCBS239, FCRA, Privacy)
  • Experience interacting with banking governing agencies (CFPB, OCC, Fed)
  • Demonstrated ability to improve operational effectiveness and efficiency using data and data driven strategies
  • Experience leading large team of Business Intelligence, Decision Science, and Operational Analysts
  • Experience enabling CSAT, Voice of Customer, Complaints teams through data, reporting, and analytics

The last day to apply to this posting will be May 29th.

Apply Now

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