Director, Risk Management (Third Party Risk Management)
With USAA, you can make a difference in the lives of our members. Among an inspiring team, you will develop quantitative and analytic models, assessments and applications. Through your deep experience in various disciplines, you will apply diverse methodologies to solve complex and undefined risk-related problems. Come build a meaningful career and work alongside leadership to drive USAA forward.
What makes a successful Director, Risk Management (Third Party Risk Management) at USAA? Review the top traits we’re looking for and see if you’re the right fit.
- Results driven
- Detailed oriented
- Problem solver
Here's what our people are saying
“The leadership team is committed to enabling employees to learn and grow. I am proud to work for a company that focuses so clearly on doing the right thing for our members and our employees. That commitment and drive is evident as we work together to ensure effective Risk Management throughout the lines of defense.”
Jackie GalvinRisk Analyst, Senior
“USAA reminds me every day that while we take care of each other and those who count on us to serve them, we will absolutely be rewarded. We are truly blessed to work for such a great company, alongside all the amazing people who are diligently dedicated to fulfill our commitment to become a fully compliant company.”
Zyn NieDirector Quantitative Risk Management
“I love working at USAA. I feel empowered as a risk professional and I enjoy working alongside leaders who are passionate and mission focused.”
Ashley Morrison Lead Risk Analyst
Maternity and Paternity Leave
Onsite Gym/ Fitness Center
Paid Time Off
Retirement Plan (With Match)
Health and Wellness Programs
- Diversity and inclusion — We work together to create an environment that welcomes diverse perspectives and talent.
- Corporate responsibility — Our corporate responsibility programs share a common purpose of giving back to the military community.
- Balance and wellness — Our benefits help you live your life to the fullest while balancing work and personal goals.
- Educational opportunities — We foster a culture of learning, inspiring you to further develop your skill set and education.
Director, Risk Management (Third Party Risk Management)
Purpose of JobWe are seeking a talented Director, Risk Management (Third Party Risk Management) for our San Antonio, TX; Plano, TX; Phoenix, AZ; Colorado Springs, CO; Tampa, FL; and Remote facilities.
Accountable for the development and mentoring of a high performing team in support of the enhancement and growth of the USAA risk management program. Influences processes at both the business unit and enterprise level and leads and sets the agenda for risk management deliverables. Responsible for providing risk management support for a line of business or staff agency in key risk identification, measurement, monitoring, control and reporting, and the understanding and management of risk through appropriate practices and processes. Accountable for monitoring the risk and control environment and provides effective challenge to internal and external stakeholders to ensure that exposures are kept at acceptable levels. Leads cross-functional teams and collaborates with control partners to achieve objectives across multiple business units or Centers of Excellence. Participates in and supports internal and external audits, regulatory reviews, and rating agency requests.
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.
In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers for 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.
ABOUT USAA RISK Management
USAA is a growing financial services company and the Risk Management function at USAA is an important part of this growth. It is an exciting time at USAA and in our Risk Management organization. We are a diversified team of Risk professionals, working across all lines of business across USAA operations (banking, insurance, investments) seeing the incredible growth first-hand. Working at USAA in Risk Management affords you the ability to be a part of USAA’s noble mission daily. We stand behind our 11 million members who rely on us every day.
See what it's like to work for a company where your passion meets our purpose:
- Directs staff and initiatives that support risk management programs, to include governance support, risk oversight, risk infrastructure development, identification, quantification, and aggregation of key and emerging risks and/or operational risks and controls.
- Advises senior management and influences process change.
- Builds and manages a high performing team of risk professionals through recruitment, training, coaching, performance management and related managerial activities.
- Manages consulting relationships with internal and external clients in regard to budget and implementation deliverables and risk mitigation plans as appropriate.
- Partners with key stakeholders in the business and oversees the identification, assessment and documentation of risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and/or third-party operations.
- Directs the formulation of stress test plans for a line of business or the enterprise, evaluates results, and frames contingency plans in partnership with key business stakeholders.
- Directs the oversight of model risk through model documentation review, assessment of performance monitoring, model validation, and use implementation
- Works with senior leadership to refine risk profiles, risk appetite, and key risk metrics.
- Directs teams in the development of risk dashboards and reporting formats in alignment with risk appetite/profile and leads teams in the identification, quantification and aggregation of risks using analytical methodologies.
- Reviews, communicates and recommends the development of risk policies and procedures in partnership with senior leaders to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.
- Provides counsel to business unit managers on risk management issues and supports the evaluation of new product strategies on their impact to USAA's risk profile.
- Accountable for the development, implementation and oversight of risk management frameworks.
- Formulates risk management policies, procedures and standards in conjunction with senior management and risk management committees.
- Educates risk owners on risk management best practices and may work with other risk functions in the development and implementation of risk controls.
- Manages processes for collecting accurate and complete internal loss data from business areas.
- May direct analysis and data mining initiatives that identify, validate, and manage emerging risk exposures.
- Assists in the early identification of risk trends by establishing and monitoring key performance and risk indicators.
- Oversees the preparation of key reports and communications and may present to governance committees, senior leaders, regulatory bodies and the USAA Board of Directors.
- Performs all other tasks as needed.
- Bachelor's degree in Risk Management, Business, Finance, or a related field OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
- 8 or more years risk management experience or 8 years operations experience in a relevant functional area to include banking, insurance, financial services, audit, public accounting or related area.
- Or advanced degree or designation in a quantitative discipline relevant to risk management and 6 or more years relevant risk management work experience
- Or PhD in a quantitative discipline and up to 4 years relevant risk management work experience.
- 3 years of Project team leadership or management experience.
*Qualifications may warrant placement in a different job level*
When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses.
- 3+ years Third Party Risk Management experience. Specifically, experience related to process design, business engagement leadership, compliance engagement, third party program control testing, vendor management, or sourcing/procurement.
- 2+ years Audit, Compliance, QA/QC, Testing experience. Specifically, seeking experience building test plans, compliance documentation, and leading qualitative and quantitative testing.
- Professional certifications (audit, risk, compliance) or Advanced Degrees
- Financial Services experience or strong experience working in fast paced and highly regulated environments
- Experience with highly matrixed organizations
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
Relocation assistance is not available for this position.
For Internal Candidates:
Must complete 12 months in current position (from date of hire or date of placement) or must have manager’s approval prior to posting.
Last day for internal candidates to apply to the opening is 3/23/20 by 11:59 pm CST time.