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Senior Audit Manager - Issue Validation (100% Remote Available)

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Job ID R0067001 Date posted 10/13/2021

Purpose of Job

We are seeking a talented Senior Audit Manager – Issue Validation in Charlotte, NC, San Antonio or Plano, TX, Phoenix, AZ, Tampa, FL. Remote work is available for candidates who do not live in a location where USAA has a physical office.

If on location: USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused deliverables. The actual days onsite are determined between each employee and the employee’s manager.

If remote: Occasional travel will be required to USAA facility for training and/or meeting

Manages audit engagements, varying in complexity, and often participates in complex, cross-functional risk-based assurance and advisory engagements driving quality of audit work. May lead engagements as Auditor-In-Charge (AIC). Maintains knowledge of financial services regulations and effectively responds and interacts with regulators. Provides oversight to multiple audit engagements and participates in review of engagement planning, fieldwork and reporting. Manages strategic initiatives and assists with the development and implementation of a risk-based audit plan. Serves, and/or partners with subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls.

Adheres to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics.

Job Requirements


Influences business and clients across the enterprise regarding effective internal controls and mitigating risks across the full Enterprise taxonomy and challenges business management to adopt appropriate policies and procedures and effective controls designed to mitigate risks.

Manages audit engagement-related efforts and assignments of staff with varying degrees of expertise and experience when conducting engagements, specialized audits or business audits recognizing the cross-matrixing and cross-functionality within the specialized functions/business areas.

Independently prepares, reviews, and leads continuous monitoring and advisory activities, special reviews and investigations.

Ensures assigned audit engagements are completed objectively, professionally, timely and in accordance with corporate and industry audit standards.

Approves the engagement risk and control matrix and scope of the audit for final review and approval by Audit Leadership.

Proactively identifies control weaknesses and opportunities for improvement in the current operating environment providing recommendations for corrective action. Drafts the related audit issues and audit reports for issuance to respective client leadership conducting follow-up activities.

Responsible for quality of audit reviews with final signoff of work papers; proposes and/or recommends updates to the universe risk assessment of the entity based on audit results.

Leads team activities and provides feedback to the team on audit activities related to planning and scoping, testing and sampling methodology and testing conclusions that demonstrate critical thinking ability.

Builds and enhances client relationships across the organization for areas of responsibility helping to drive strategic objectives with the business.

Communicates effectively with business/clients to include delivering both risk-based and difficult messages.  May be asked to communicate with regulators and executive leaders.

Provides recommendations on staffing assignments to audit leadership and guidance to staff members.

Provides coaching and guidance to other auditors ensuring timeliness and quality of audit engagement deliverables.    May deliver audit team end of engagement evaluations.

Provides input into the creation of the internal audit universe and audit entities risk profile. Updates universe risk assessment information with current and applicable research and industry feedback.

Participates in development of the Audit annual plan for assigned areas of responsibility including proper assessment and coverage of risks and emerging risks and

assists with execution of the annual plan.

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Minimum Education:

Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology

Four additional years of related experience beyond minimum required may be substituted in lieu of a degree.

Minimum Experience:

8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience.

Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment.

Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work.

Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes.

Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls.

Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit.

Experience in overseeing work with both internal and external partners in a highly collaborative environment

Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities.

Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities.

Preferred Experience:

  • 6+ years of experience in large financial services internal audit department, or equivalent audit or consulting experience to include top tier firm (Big 4, Protiviti, etc.)

  • Demonstrated knowledge of internal controls, risk governance framework, regulatory environment, and/or audit techniques in a large financial services institution

  • Prior audit experience managing programs and audit validations around MRA/MRIA/CO

  • Demonstrated project management experience in risk or audit functions

  • Preferred designations include Certified Internal Auditor (CIA), Certified Regulatory Compliance Manager (CRCM) or Certification in Risk Management Assurance (CRMA) or other relevant business designation

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200-$175,000.00 *(this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average. 

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.  


 At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.  These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.  Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is available for this position.

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